Support

Data King LLC — We typically respond within one business day.

Have a question or need help with Chatter AI? We're here for you. Send us an email and we'll get back to you as soon as possible.

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Email Support

For account issues, billing questions, or anything else — reach out directly.

Email support@data-king.ai

Common Questions

How do I connect my brokerage account?

Open the app, go to Settings, and tap "Connect Brokerage." You'll be prompted to enter your brokerage API key and secret. Your API credentials are encrypted and stored securely — they are never visible after saving.

How does the performance fee work?

We charge 10% of realized gains generated by your bots within a calendar month. There is no fee in months where gains are zero or negative. See the full Fee Schedule for details.

Are my funds safe?

Yes. Your funds remain in your brokerage account at all times. Chatter AI never holds, moves, or has custody of your money. We only place trades on your behalf using the API access you grant.

How do I disable or stop my bots?

You can enable or disable individual bots at any time from the Bots screen in the app. You can also revoke Chatter AI's access entirely by deleting your API key from your brokerage account.

How do I request account deletion?

Email support@data-king.ai with the subject "Chatter AI Account Deletion Request" and the email address on your account. We'll confirm and complete deletion within 30 days.

I have a question not listed here.

Just email us at support@data-king.ai and we'll help you out.